Q&A: Samsung Laser Printer RMA?

by Crouching Donkey

I have samsung laser printer that is still under the 1 year warranty, it had a paper jam and after removing the paper it does not print clearly anymore.

Has anybody else on here sent in a printer before? Do you have to mail both the printer and cartridge? Who pays for shipping?

How would I go about getting this returned/exchanged without having to call the crappy support service.

Answer by smedrik
It is likely that you are going to have to call their customer support, which is actually very good.

Who pays for the shipping as well as what the terms of your warrnety are depend greatly upon the product you have purchased the the applicable warrently,

Samsung requires you to file a warrenty with them. You usually need the original recipet to verify date of purchase as well. Call them, with this information and they will arrange for it to either be exhanged at the retail level or by post, providing you meet the critera.

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I corrupted my printer driver and have no back-up. Samsung does not support my printer any more. I have a black ink Laser Model ml-1210 and an Apple iMac with OS10 operating system.
taanx twinnil…..I will

Answer by twinnii
Check out this site;

http://forums.macosxhints.com/archive/index.php/t-61787.html

Answer by Anna
If you can't find the right Printer drivers manually, try this site:
http://www.drivers-updates.net/drivers/printer-drivers-download.html
There is a program I use which will find drivers for just about all hardware devices. The best part is it takes a snapshot of your system specifications and matches the right driver to go with it.
You can also search by the following link:
http://search.yahoo.com/search;_ylt=A0oGk0SzIY9Lxw8B8xlXNyoA?p=site%3Ahttp%3A%2F%2Fwww.drivers-updates.net%2F+Printer+Drivers+Download&fr2=sb-top&fr=yfp-t-701&sao=1
And you can also keep asking on:
http://www.computerforum.com/

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