i have problem on lg Double Door refrigerator upper portion Not Cooling like Moisture?

by juicyrai

i have problem on lg Double Door refrigerator upper portion Not Cooling like Moisture Smell but lower portion is frozen please help me as soon as posible becoz all my foods in that are going to spoil thanks
lg GR-359SQ
yes my dear there is ice in the freezer shell
sory yes there ice buildup in the shelves

Answer by rmm
Perhaps you need to defrost the freezer – is there ice buildup in the shelves, walls, etc. If so, you will have to find temp storage for your food, turn it off, and melt all the ice. Be careful if using hair dryer to add heat as you could melt the plastic inside.

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LG LFX28978ST LFX28978ST French Door Refrigerator

• Tall Ice & Water Dispensing System
• Slim SpacePlus Ice System
• Enhanced 4-compartment Crisper System
• Dimensions (WHD): 44 1/4″ X 69 3/4″ X 47 5/8″

If youve ever wished you had more space so you could be more organized, your wish has been granted. With 28 cubic feet, you get that extra space. Our own Slim SpacePlus provides ice while freeing up even more room in the door. And with French-doors its real easy getting food in or out of this refrigerator. Slim SpacePlus Ice System Tall Ice & Water Dispensing System Ultra-Large Capacity (28 cubic feet) Exterior / Interior Styling Package Linear Compressor Enhanced 4-compartment crisper system

Price: $ 2,299.00