Verizon Wireless customer service response?

Have you ever had problems with these folks not responding to your questions. I purchased a new phone through their web site but can not get a reply about when shipment is scheduled. Their site says check back tomorrow, well I am on my 4th tomorrow. I just have never had satisfaction with Verizon’s customer service department.

Answer by worldsbesthighfiver
my advice..go directly to the verizon store by you and ask them to confirm when it should be shipped by

Answer by drvn2kaos
i work in the cell phone business, and i can tell you from experience, verison customer service sux!!!! best thing to do is call the retail store near you, hope you dont get a total butthead, and tell them that you want to get in contact with their resolve team, if that isnt a name that they are familiar with, then tell them that you want to talk with whoever it is that can cancel your service. that my friend will get you the info you want and then some. good luck

Answer by Papi_79
no retards, you wouldnt go to a retail store to check up on a web order. VZW has a support #. with the order # they can tell you what the problem is or the tracking number. look thru your email confirmation for a phone # for support. They’ll answer right away.

What do you think? Answer below!

what’s the number to call to talk to a customer service personal from my VZW phone? i’m trying to find out the default code for my phone lock.

Answer by jasminefalife
call *611

Answer by ?
Customer Service
Dial *611 from your cell phone
(800) 922-0204
Monday-Sunday 6am-11pm

Answer by Patrick
The default code for your phone is the last 4 digits of your number.
Well most of the time if its Brand new

Add your own answer in the comments!
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Casio G’zOne Commando Android Phone (Verizon Wireless)

• 480 x 800 3.6″ WVGA capacitive touch screen
• Bluetooth connectivity (version 2.1)
• 5 megapixel rear camera with autofocus and LED flash
• Andoid 2.2 Operating System
• What’s in the Box: Verizon G’zOne Commando smartphone, standard Lithium Ion battery, micro USB cable, AC adapter, Getting Started guide, 8GB Micro SD card, preinstalled SIM card, warranty card.

Introducing the Casio G’zOne Commando, the first G’zOne Android phone. Continuing in the rough and tough G’zOne heritage, the Commando now adds the versatility of Android for a powerful mobile experience. Rugged – with MIL-STD-810G certification – the Commando meets military standards for water, shock, and dust resistance making it perfect for any situation that life can throw at it, from the boardroom to the beach.

Rugged, with the versatility of an Android OS. View la

List Price: $ 399.99

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Verizon Wireless offers GPS and tracking services that help companies like K&K Trucking deliver their customer’s goods on time as well as providing the latest updates on the location of their goods. Dave Bertelsen, owner of K&K Trucking, relies on a program called Field Force Manager from Verizon Wireless that allows K&K Trucking to track their drivers through the GPS on their phone as well as check their speed and communication accessibility. This program is critical for K&K Trucking customer’s who need to know where their goods are at any certain time. The Field Force Manager from Verizon Wireless allows small businesses like K&K Trucking to continue to be productive and deliver not only goods, but great customer service.